Recommendations

Additional Recommendations available on Linked In page

Client

Jana Lewis, VP Sales

I have had the privilege of knowing and collaborating with Julie for over 25 years. Our professional relationship has taken different forms, from working side by side at Sprint PCS to partnering as a vendor and client. Throughout this time, I've come to admire Julie's unwavering commitment to success. She possesses an unparalleled understanding of the processes she engages with, demonstrating a remarkable depth of knowledge in her field.

Julie is the kind of professional you can always count on. She's dependable, reliable, and consistently delivers exceptional results. What truly sets her apart is her ability to think outside the box. Julie has an innate talent for generating innovative and winning solutions to the most complex challenges.

I wholeheartedly recommend Julie. Her journey of success has been nothing short of remarkable, and I feel fortunate to have been a part of it. I have no doubt that she will continue to expand her knowledge and achieve even greater heights in her future endeavors. I eagerly anticipate witnessing her continued growth and success.

Client

Kim Shackelford, Director of Operations

I’ve had the pleasure of working with Julie as a business partner for many years. She is a solutions driven strategic leader with exceptional communication and organizational leadership skills. She has my highest recommendation to work with any company.

Stefan Edu, Project Manager

Was lucky enough to work directly with Julie when starting the CFS department for Sprint.

As her direct report, I have learned what to prioritize, when and where to give exceptions, how to improve the performance of my direct reports, and how to contain customer issues that could escalate.

Words cannot do her justice - She is a true mentor and all I learned under her tutelage was easily assimilated because of her caring nature and the way she presented feedback. She practiced #RadicalCandor before it was cool.

I feel that Julie was one of the main motivations to aim higher and improve every day. One of the best people to work with. And definitely one of the best people to have on your team.

Team

Debby Roseman, Sr. Panning Manager

There's just so much to say about Julie that I find it difficult to know how to start. But let's start with this --Julie is without exception one of the most knowledgeable, insightful, and experienced customer experience and service experts I've ever known. This is especially true for customers who have financial issues or complex problems.

But that doesn't begin to explain why any organization that hires Julie would be giving themselves the best possible gift and opportunity for growth. Let me share a few key standout reasons you'd be doing yourself a favor.

First and foremost Julie is incredibly talented in her ability to translate her vast knowledge in easily related ways for those who don't know. And she does it with patience and understanding -- ensuring that what's shared is actually what's needed. Especially important when you think you need one thing but after listening and asking spot on questions -- she realizes you need something entirely different.

Second, unlike many experts with a large broad experience, Julie doesn't assume she knows the answer. She thinks carefully about the need and readily admits when she needs to understand more. This means she continues to learn and evolve. Probably one of the most important abilities a leader can have.

Finally, she thrives on helping others to be successful. Whether it's helping customers meet their needs with an excellent experience; or her peers meet their objectives; or helping her employees develop and grow in their roles -- her focus is always on helping others get to the best possible end result. She does this with a healthy balance of realistic expectations, aspirational goals and encouragement.

Best of all Julie always demonstrates that these things are interrelated. She's always shown that growing a great team and great relationships with peers will ultimately result in growing loyal and satisfied customers who feel valued.